Scheduling Manager

Job No: MHC1628

Location: Castle Hill

Employment Status: Permanent Full - Time

Closing Date: 21 Oct 2022 AEDT

Turn caring into a career at myHomecare

Workforce Scheduling Manager

Castle Hill
Full Time

 We are looking for a compassionate and skilled Scheduling Manager with a desire to make a difference.

• A hands-on Workforce Scheduling role with a difference: combine your caring nature and sharp scheduling skills to truly give back.
• Work with like-minded people united by a mission to help older Australians live at home for longer.
• Make your mark on a rapidly growing organisation striving for a national footprint.
• Apply your logistics experience to a sector that truly needs you.

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and passionate team who are constantly striving to get even better outcomes for our clients.

Does this sound like you?

We have a fantastic opportunity for a care provider to join us as a Scheduling Manager in Castle Hill. We’re searching for Scheduling Managers who want to use their kindness, empathy and compassion to make a difference to the lives of older Australians. 

We pride ourselves in connecting our community to the services that suit their individual needs and lifestyle. You'll enjoy going the extra mile for our clients because you will see the positive difference you are making to their lives, every single day.

What will we offer you?

• A role with true purpose: you get to see how you are making a difference in people’s lives every day.
• Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
• Opportunity to grow: We provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
• The best of both worlds: with us you get the autonomy to excel in your role of delivering a better level of client care and the benefit of a supportive team and structure to help you meet your goals.
• Real flexibility.
• Competitive salary.

So, what does the role entail?

As a Workforce Scheduling Manager, you will lead, develop, support and monitor scheduling activities across operational areas to promote safe, compliant, and cost-effective rostering practices. With proven, recent rostering and/ or logistics experience you will also lead a team of scheduling professionals who play an integral role in the day to day lives of our community. To this end you will have to demonstrate flexibility in work practices to support colleagues and meet the changing needs for myHomecare and the industry.

No matter your role with myHomecare, you’ll touch the lives of our clients and their families. With us, you’ll become a true leader of scheduling in the in-home care space - and we’ve got comprehensive training and development tools to get you there. You’ll be responsible for:

• Providing support leadership and guidance to the Workforce Scheduling team members.
• Optimising the efficiency, effectiveness and cost associated with the daily operations, and effective collaboration between service delivery, recruitment, and business development team to maximise talent.
• Understand the requirement of each relevant Awards and Agreement for the State and schedule staff accordingly.
• Influencing field employee turnover through the delivery of optimal service hours and experience.
• Supporting and mentoring a team or individuals to resolve concerns raised by internal and external clients.
• Ensure agreed KPI’s are met through maximise efficiency across the region.
• Working collaboratively with the Care Managers to reach solution-based outcomes and utilising proactive workforce planning to meet client needs and growth patterns.

Here is just one example of the fantastic work and the positive difference our team are making to the lives of elderly individuals:  

https://9now.nine.com.au/a-current-affair/athome-care-provider-my-home-care-comes-to-rescue-of-struggling-elderly-couple/f21da90c-90d2-4958-99fd-aa893ea18829

We are looking for someone with:

• Effective relationship management, negotiating and influencing capability with internal and external stakeholders.
• Strong written and verbal communication skills.
• Demonstrated ability in motivating and building high performing teams.
• Strong computer skills, particularly Power BI, Excel and PowerPoint, Procura desirable.
• An ability to translate business objectives to clear actions and outcomes for your team.
• A commitment to comply with myHomecares policy and legislative requirements regarding health and safety, along with participation in the WHS committee.
• Proven experience in scheduling, rostering, logistics and workforce planning.
• National Police Clearance or willingness to obtain (myHomecare will organise via WorkPro at no cost)
• Proof of Covid 19 vaccination

Does this sound like you? Discover how you can further develop your skills while truly helping people in your community today.

To apply, upload your resume through SEEK.