We have an exciting opportunity for an experienced Care Manager to join our team in Oxley, QLD, offering telephone-based care for our clients.

myHomecare Group is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. 

This position will operate under one of our four brands: Better Living Homecare, Let’s Get Care, Happy Living and Just Home Care Packages. Each of our brands has a unique point of difference in the industry, ranging from self-management, part-management to full care management, and we cater our support to each client’s unique care needs to ensure we have the best solution for every Home Care Package holder. 

As a Care Manager, you will:

• Deliver excellent telephone-based client care for elderly Australians including Care Planning, Assessment and Coordination
• Use your customer service and aged care management skills to make a mark on the community
• Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals.
• Work in collaboration with our Nurses, Regional and other Managers to facilitate, develop and shape our service offerings.
• Monitor the budget of care packages and ensure clients understand service fees
• Manage client service delivery across all levels under the government funded CHSP and homecare packages programs. 
• Engage with internal teams to facilitate client on-boarding
• Ensure compliance with all relevant legislative and industry standards

We are looking for someone with:

• Excellent communication skills
• Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired
• Strong computer skills in CRM systems, database management, Microsoft Office
• The right to work in Australia
• National Police Clearance or willingness to obtain (myHomecare will organise via WorkPro at no cost)
• Proof of Covid Vaccination

What will we offer you?

• Flexibility – hybrid working models available

• Full time employment with regular weekday hours
• Ongoing training and upskilling
• Team events to celebrate our wins!
• Opportunities to work in other State offices
• Be a part of a fun, outgoing family team atmosphere

If you think you could be the Care Manager we’ve been looking for! Discover how you can develop your skills while truly helping people in your community today. 

To apply, upload your resume through SEEK.