myHomecare Group is the leading Home Care Package provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry.

We have an exciting opportunity for an experienced Home Care Package Care Manager to make a real difference through their work in the Happy Living Brand. Happy Living is a national Brand with over 2,000 clients specialising in the CALD community with clients mainly from the Chinese, Korean, Arabic and Vietnamese communities. Mandarin and Cantonese language fluency (speak, read and write) is essential.

What will we offer you? 

• Work life balance with 3 days in the office (based in Clayton, Victoria) and 2 days from home. 
• Permanent, full time role, 37.5 hours a week, Monday to Friday, 9.00am – 5.00pm.
• A role with true purpose: you get to see how you are making a difference in people’s lives every day.
• Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
• Opportunity to grow: We provide up-skilling opportunities, training, and networking, to ensure you are constantly able to grow within your career. 
• Supportive team with a positive culture and regular awards for outstanding performance and living our values. 

As a Care Manager, you will:

• Deliver excellent client care for elderly Australians including Care Planning, Assessment and Coordination.
• Manage client service delivery across all levels under the government funded CHSP and homecare packages programs. 
• Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals.
• Complete Telehealth or onsite assessments including OHS assessments.
• Work in collaboration with our Nurses, Regional and other Managers to facilitate, develop and shape our service offerings.
• Monitor the budget of care packages and ensure clients understand service fees.
• Engage with internal teams to facilitate client on-boarding through the lead to conversion process.
• Utilise you’re influencing and partnering skills to lead and work collaboratively with our schedulers, clinical team, and support staff.
• Ensure compliance with all relevant legislative and industry standards.
• Proactively engage in continuous improvement across practice and service delivery.

We are looking for someone with: 

• Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired.
• Fluency in Mandarin and Cantonese (speaking and writing) is essential.
• Strong computer skills in CRM systems, database management, Microsoft Office
• The right to work in Australia.
• National Police Clearance or willingness to obtain (myHomecare will organise at no cost).

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and passionate team who are constantly striving to get even better outcomes for our clients. Our mission is to provide older Australians with the support they need to live independently at home, safely and happily.

Discover how you can develop your skills while truly helping people in your community today.  

If you think you could be the Mandarin speaking Care Manager we’ve been looking for, upload your resume through SEEK.