Care Manager

Job No: MHC326
Location: Melbourne

  • Opportunity to manage 60-70 cases.
  • Huge Growth Period - Expansion of Services.
  • Professional Development - ongoing training opportunities.
  • Metro Melbourne.

About us.
myHomecare makes life easier for those wanting to stay in their own home, with a range of in-home care services to maintain independence.

Our purpose is to help ageing Australians live at home longer and our mission is to connect ageing Australians to quality, personalised home care that helps them stay in their own home and out of residential care for as long as possible.

About the role.
This role plays an integral part within myHomecare in ensuring quality service and maintaining the highest standard of care. The role will collaboratively work with Registered Nurses or Regional Manager to provide care expertise and delivery best practice to clients living at home but not limited to.

  • Provide a high level of holistic care including social, emotional, spiritual, and environmental within the myHomecare practice areas.
  • Undertake comprehensive assessments of all clients, applying a person entered approach.
  • In consultation with the client, family, and other healthcare professionals, develop the care plan based on planned goals identified in the assessment.
  • Includes completion of specific assessment tools as appropriate.
  • Regularly monitor and evaluate the effects of care provided to clients through planned reviews, reassessments, and care delivery outcomes.
  • Confer with the Regional Manager concerning the care delivery of clients with complex care needs.
  • Maintain and promote a positive and enthusiastic delivery of community care to myHomecare clients.
  • Comply with organizational Policies and Procedures relating to clinical care delivery.
  • Contribute to continuous quality improvement processes to ensure a high standard of nursing practice and service delivery.
  • Manage direct line management and supervision of care staff members as required.

What you will bring.

  • Understanding of myHomecare Quality Management Framework.
  • Ability to contribute to updating and implementing clinical and care policies, procedures, work instructions, flow-charts.
  • Understand every opportunity to respond to a client enquiry is an opportunity to showcase myHomecare and deliver excellence in customer service by providing desired outcomes.
  • Solid experience in Aged Care and outstanding customer service skills.
  • Knowledge of Home Care Packages and commonwealth Home Support Program along with great understanding of Aged Care reforms March 2017.
  • Ability to work remotely from home and services clients in the field.

Minimum requirements.

  • Current First Aid Certificate.
  • Current Drivers’ License.
  • Motor Vehicle with minimum of a CTP and third-party property insurance.
  • Registered Motor Vehicle.
  • Passion and commitment to Aged Care and the desire to ‘make a difference.
  • Ability to work collaboratively with the senior clinical team and Allied Health professional.

As part of the application process, myHomecare will be collecting your personal information to assess your suitability for the role. You will be required to provide background checks.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact aleni.feata@myhomecare.com.au

 

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About the myHomecare Group.

The myHomecare Group is a group of likeminded industry experts committed to helping every older Australian live better at home with the care and support they require to do the things that have become more difficult.

In order to do this, our team searched the country, and handpicked the best Providers in Australia to join us. This way, we are able to cater our support to every older Australian.

We are Australia's leading Home Care Package provider for good reason.

We're known Australia wide for being the sort of organisation where you can make a genuine impact on the lives of others. Collectively our team has over 90 years' experience in helping Australians stay living in their homes as they age and reach their care goals. That's why we continue to be Australia's fastest growing Provider, supporting more people every day with the quality and personalised care they deserve.

We have a huge focus on providing easy access to quality care and assisting people to understand their home care options whether they live in Sydney CBD or rural WA.

Across all of our locations, everyone at the myHomecare Group plays a key role in delivering personalised care and helping clients on every step of their home care journey. Whether your skills are in community care or supporting our teams in our corporate offices, you'll be joining a purpose-driven company with a proud vision to make home the happiest place to be for our clients.

To achieve that, we need talented people like you who will go the extra mile to improve our services and dream up new ways to help our clients.